Shipping and Delivery Policy

Last updated August 11, 2023

This Shipping Policy is part of our Terms and Conditions (“Terms”) and should be terefore read alongside our main Terms .

Please carefully review our Shipping and Delivery Policy when purchasing our products. This Policy will apply to any order you place with us.

 
DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the folowing countries:

  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • Czechia
  • Croatia
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Serbia
  • Slovakia
  • Slovenia
  • Sweden
  • Spain
  • Switzerland
  • Turkey
  • United Kingdom
  • United Arab Emirates
  • United States
 
WHAT ARE MY SHIPPING AND DELIVERY OPTIONS?

SHIPPING FEES

  We offer shipping at the following rates:

Shipping method

Royal Mail 1st Class  Signed (UK) United Kingdom)

1-2 working days

Shipping fee

2.60 STERLING POUNDS (GBP)

International Tracked and Signed (EU)

5-7 working days

5.00 STERLING POUNDS (GBP)

International Tracked and Signed (USA, Canada)

5-7 working days

6.50 STERLING POUNDS (GBP)

International Tracked and Signed (UAE- United Arab Emirates)

5-7 working days

7.40 STERLING POUNDS (GBP)

All times and dates given for delivery of the products are given in good faith but are estimates only.

The cost of any shipping rates are added to a customer’s order at checkout.

For EU and UK consumers:

This does not affect your statutory rights. Unless specifically noted, estimated delivery time reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Once your order is packaged we will send an another email with your tracking information.

Please note, we may be subject to vaious rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply. you are responsible complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?
  • Orders can not be shipped to P.O. boxes and military bases.
  • Orders only ship on business days which are Monday to Friday.
  • Please not that delivery days exclude Sundays and bank holidays.

In the unlikely event that your goods are lost in transit or arrive demaged, please email us at  info@shushuca.com.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for  delivery.

For EU and UK consumers:

This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURN?

If you have questions about returns, please review our Return Policy: return and refund policy – Shushuca

HOW YOU CAN CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by email: info @shushuca.com

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